Let’s Talk Office Coffee Service (OCS)…

We’ve provided OCS for several clients over the years, and here’s the truth:

the right setup depends entirely on what the client wants, their budget, and whether they already have a water line (or are willing to install one).

One important note — we never handle plumbing and always make sure clients know that part is on them.

Brew-By-the-Pot Systems (Most Common)

Most offices are perfectly happy with a classic Bunn or Curtis brewer — either a standard pot brewer or an airpot system.

You can find a solid 3-burner unit on Webstaurant for around $750, and if you sign up for their free business account you can sometimes snag extra discounts.

Tip: Avoid going too cheap. It will cost you more in headaches later.

If you do have a water line, make sure the brewer includes a hot-water spigot so employees can make tea or cup-of-noodles without needing a separate hot-water cooler.

We provide brewers free of charge, as long as the client purchases all their supplies from us.

Single-Cup Systems

Keurig is a well-known option.

If you commit to buying a certain amount of K-cups directly from Keurig, they have a program where you can get the commercial brewers free or steeply discounted.

The “discounted” K-cup cost ends up being a bit higher than Sam’s Club pricing — but the tradeoff is access to a high-capacity commercial machine.

Again, we provide the brewer at no charge as long as they buy all supplies from us.

If you won't hit the K-cup minimums, a home machine can work — just know that in a commercial environment, lifespan is significantly shorter.

DeJong Duke – My Favorite for Bean-to-Cup

If you want an elevated coffee experience - espresso, latte, mocha, cappuccino - DeJong Duke is phenomenal.

Super easy to maintain, great support, fair pricing, and built for medium-to-heavy use.

We charge a monthly rental fee to clients and still bill the client for supplies monthly.

Cost? Smaller unit for 30–50 people: around $3k (pricing may vary with tariffs). Top-end models: around $6k

Worth every penny for offices that care about quality and you can hook up a Nayax device to monitor inventory levels or charge by the cup.

Supplies & Ingredients

Beans & Solubles:

We purchased White Bear branded products from Vistar — reasonably priced and very well-liked by our higher-end clients. If you use a brand other than DeJong Duke, make sure to check with the manufacturer as some require you to purchase beans and solubles directly from them or risk voiding the warranty.

If Vistar isn’t your distributor, if you reach out to White Bear directly, they can connect you with alternatives.

(Fun fact: the owners are awesome people and donate a portion of sales to veterans’ programs.)

Other Supplies:

Sam’s Club is your friend — cups, creamer, sugar, filters, stir sticks, and more.

We typically charged 1.75–2× our cost for everything we supplied and invoiced monthly.

Hope this helps!

If you have questions about setting up an OCS program, equipment options, or vendor relationships, feel free to reach out. Happy to help however I can!